1. Information We Collect

We collect information from you when you register on our website, place an order, subscribe to our newsletter, or contact us for support. The data we collect falls into the following categories:

• Identity & Contact Data: Name, email address, phone number, and physical billing/shipping address.
• Transaction Data: Details about products and services purchased, order details, and purchase history.
• Financial Data: Payment information (limited to the last four digits of your card and transaction ID; full details are handled by secure payment processors).
• Technical & Usage Data: IP address, browser type, operating system, and browsing behaviour (pages visited, time spent on site, etc.).

2. Legal Basis and Use of Information

We use the information we collect for specific purposes based on a clear legal basis, as required by Bahrain PDPL.

3. Data Protection, Storage, and Retention

Protection: We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, and destruction. We conduct regular security reviews.

Retention: We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements.

4. Third-Party Disclosure and International Transfer

• We do not sell your information to third parties.
• We share information with trusted Service Providers (e.g., shipping carriers, payment gateways, IT/cloud hosting services) strictly for operating our business; these providers are contractually bound to protect your data.
• We will only disclose information if required by law, court order, or to protect our rights or the safety of others.
• If we transfer your data outside the Kingdom of Bahrain, we will take necessary measures to ensure it receives an adequate level of protection as mandated by the PDPL.

5. Cookies and Tracking Technologies

We use cookies to improve your browsing experience and track website usage. By continuing to use our website, you consent to the use of cookies. You can manage cookies through your browser settings. We specifically use:

• Necessary Cookies: Essential for website functionality.
• Analytical/Performance Cookies: To track usage and improve performance.

6. Your Rights (Data Subject Rights under Bahrain PDPL)

Under the PDPL you have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of incomplete or inaccurate data.
• Right to Erasure ('Right to be Forgotten'): Request deletion of your personal data when there is no compelling reason for continued processing.
• Right to Object: Object to processing of your personal data, particularly for direct marketing.
• Right to Lodge a Complaint: Lodge a complaint with the Bahrain Personal Data Protection Authority (PDPA) if you believe your rights have been violated.

To exercise any of these rights, please contact us using the details provided in the Contact section below.

By using our website and placing an order with Morslon, you agree to these Terms and Conditions.

1. General Conditions and Use of Website

• Eligibility: You must be at least 18 years of age or accessing the site under the supervision of a legal guardian.
• Permitted Use: You may use our website for personal, non-commercial purposes only.
• Prohibited Conduct: You must not use the website for any unlawful purpose, transmit harmful code, engage in fraudulent activity, or interfere with site security.

2. Intellectual Property

The website, its content, design, logos, and all intellectual property rights are the exclusive property of Morslon. You may not copy, reproduce, or distribute any part of the content without our express written permission.

3. Orders, Pricing, and Payment

• Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel an order for any reason, including limitations on quantities, inaccuracies in product or pricing information, or problems identified by our fraud prevention department.
• Pricing Accuracy: While we strive for accuracy, product prices or availability may be misstated. We reserve the right to correct any such errors and cancel or adjust affected orders.
• Payment: We accept various payment methods. You warrant that you are the authorized user of the payment method used.

4. Shipping, Delivery, and Risk of Loss

• Shipping: We ship products to Bahrain and other countries as specified at checkout.
• Delivery Estimates: Any delivery dates provided are estimates only. Morslon is not liable for delays caused by the shipping carrier, customs procedures, or force majeure events.
• Risk of Loss: The risk of loss and title for items purchased pass to you upon our delivery to the carrier.

5. Returns and Refunds

We accept returns and provide refunds strictly in accordance with our separate Returns and Refunds Policy, which is incorporated by reference into these Terms.

6. Disclaimer of Warranties and Limitation of Liability

Disclaimer: The website and all content, products, and services are provided on an "as is" and "as available" basis. Morslon makes no warranties of any kind, express or implied, regarding the operation of the website or the information, content, or materials included therein.

Limitation of Liability: To the fullest extent permitted by the laws of Bahrain, Morslon shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from the use of this website or the purchase of any products. Our total liability to you shall not exceed the amount you paid for the product or service in question.

7. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of the Kingdom of Bahrain. You agree that the courts of Bahrain shall have exclusive jurisdiction to settle any dispute which may arise out of these Terms.